Tuesday, 11 March 2025

Chromecast outage leaves legacy users in the lurch

People with Google Chromecast devices have been left unable to stream thanks to an issue relating to the hardware’s security certificate.

Chromecast users have shared error messages on Reddit, indicating the device “couldn’t be verified” and therefore is an “untrusted device”. As a result, the affected devices can’t function as intended, which sounds similar to what happened to Hubbl boxes last year.

Google is aware of the issue, having shared an update via the Google Nest forums. At the time of writing, the company’s one specific piece of advice is “Do not factory reset your device”.

“…we will keep you all updated when the fix rolls out. If you have already factory reset your device, we will provide instructions to set your device back up as soon as possible.”

The forum’s admin referenced the Chromecast 2nd Gen and Chromecast Audio devices as being impacted by the current outage. These models originally launched in 2015, leaving some users to fear that Google is abandoning its older hardware, especially considering the company recently launched its TV Streamer as a Chromecast replacement.

The Register reported that the outage is because of an expired security certificate. Apparently, it lapsed on 9 March 2025 after 10 years, leaving devices unable to authenticate with Google. That’s why Google cautioned against factory resetting; it won’t fix the issue.

Google’s Chromecast outage only adds to its recent legacy hardware woes after the Pixel 4a recently ran afoul of the ACCC. In the case of the phone, concerns over overheating batteries led to its safety recall notice in Australia.

For now, Chromecast owners can only wait until Google comes up with a fix for the current outage. There’s no timeline at this stage, so hang tight.

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